Messaging Agents
WhatsApp, Telegram, Discord, Slack, iMessage, and web-chat bots.
Text-first agents that run on messaging surfaces, understand voice notes and media, and call into RAG or business tools when they need to act.
What you get
4 pillarsWhatsApp Business setup
Cloud API, webhooks, templates, opt-in flows, and the moving-parts WhatsApp insists on.
Channel adapters
Telegram, Discord, Slack, iMessage, and web-chat connectors against one agent core.
Conversation continuity
Shared identity, sessions, and history so a user picks up on the web what they started on WhatsApp.
Human handoff
Escalate to a real teammate with full transcript, owner, and status — not a dead-end bot.
Tools we reach for
Not exhaustiveWork that maps here
All projects →More in AI Systems Building
Core overview →Personal AI Assistance
A principal-grade assistant across every channel you use.
Business Operations Manager
A multi-agent team that runs a business function 24/7.
AI Software Developer
Agent harnesses that write, review, and ship code.
RAG + Knowledge Systems
Retrieval-augmented chat over a real corpus, with citations.
Agent Orchestration Platform
A fleet of specialised agents, one bridge across your messaging apps.
Real-Time Voice Agents
Live phone and browser-voice agents with streaming and barge-in.
Custom AI Workflows
Document understanding, autonomous loops, extraction, intelligence.
AI Evals + Observability
Test, trace, and keep agents honest in production.
Frequently asked
4 questionsCan one agent run across WhatsApp, Telegram, Discord, and web chat?
Yes — one agent core, multiple channel adapters. Conversation history and memory follow the user across channels. Users can start on WhatsApp, continue on web, and the agent remembers context without re-asking.
Does it comply with WhatsApp Business policy?
Built on WhatsApp Cloud API with Meta Business verification. Template messages for outbound, session messages for replies within the 24-hour window. Opt-in handling and data retention follow Meta's policies.
Does it handle voice notes, images, and documents?
Yes. Voice notes go through Whisper or Deepgram transcription. Images run through vision models for understanding. Documents (PDF, Word) are parsed for content. The agent treats each as input it can reason over.
How does handover to a human work?
The agent escalates on confidence thresholds, keywords, or explicit user request. Handover writes a summary to your team channel (Slack, Discord, or shared inbox), and the human can take over the same conversation thread without context loss.
Sounds like the bucket you’re in?
Tell me what you’re trying to build. I’ll send a written proposal within 48 hours of our discovery call.